Friendly local support, online or in person.
Whether you have a question about membership, loans, savings or visiting the office, we’re here to help in a way that feels clear, welcoming and personal.
Contact us
Speak to a local team that puts members first
Visit us in Chester, give us a call during phone line hours, or send an enquiry online and we’ll make sure it reaches the right team.
Visitor opening
Mon–Thu 9:30 am – 2:00 pm
Telephone
01244 399006
Location
12 - 16 Brookdale Place
Visitor opening today
9:30 am – 2:00 pm
Address
12 - 16 Brookdale Place
Chester
CH1 3DY
Telephone
Phone lines open
Monday to Thursday: 10:00 am – 2:00 pm
Friday: 10:30 am – 2:00 pm
Email support
Use the form below and route enquiries to the right team, or connect your own email handling when ready.
Wednesday: phone line and email access only
Plan your visit
Opening Hours
Monday
9:30 am – 2:00 pm
Tuesday
9:30 am – 2:00 pm
Wednesday
Closed to visitors
Phone line and email access only
Thursday
9:30 am – 2:00 pm
Friday
10:30 am – 2:00 pm
Saturday & Sunday
Closed
Send us a message
Contact Form
Fill in your details and your enquiry will be passed to the right part of the team.
Visit Cheshire Community Bank
Our office is based in Chester, with easy access for local members who want face to face support.
Address
12 - 16 Brookdale Place
Chester
CH1 3DY
Opening reminder
Wednesday is closed to visitors, but phone line and email access remain available.